CX Lavender

Closer to the customer: How agile teams are paving way for better CX

By Will Lavender

Westpac: Virtual Agent Red

Co-creating an artificially intelligent super-being

Brands that respond best do best: how to be one of the smart companies post COVID-19

By Linda O'Grady

Stockland: Low code, no code

Thinking inside the box to empower marketers in-house